Shipping and Returns
** Christmas Shipping Cut Off Dates
Lodgement in metro locations are recommended by the following dates for delivery by Christmas*:
Parcel Post: Monday 22 December for same state deliveries and Friday 19 December for interstate deliveries
Express Post: Tuesday 23 December
*Excludes items sent to and from Perth, Darwin and Hobart. To be delivered by Christmas, items sent to or from these locations with Parcel Post and Express Post need to be lodged by 12 December and 22 December, respectively.
Please visit the this link for a comprehensive list of Christmas lodgment dates
Shipping
Order processing times are separate from shipping times.
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For estimated shipping times please see https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage
Returns and Exchange Policy
Money back guarantee*
We aim to achieve 100% customer satisfaction and are here for you! If you are not satisfied with your results we will refund the full order amount minus the shipping costs. We do ask for any photos you have of your nails, or before and after comparisons, to assist the return if you are able to provide them.
In the event that your order arrives damaged in any way, please email us as soon as possible at info.inacril@gmail.com with your order number and a photo of the item’s condition. We accept returns due to damaged or faulty products up to 7 days after delivery, for a full refund. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info.inacril@gmail.com.
*minus shipping costs
